What we collect, and what we don't

Your email address, if you give it to us to receive the estate checklist or to be told when we open in your state.

The US state you select, if you select one. We use it to send you the right thing and to decide which state to open next.

That is the entire list.

While you are answering the intake questions — names, assets, heirs, debts — those answers are saved in your own browser and are not transmitted to us. We cannot read them. Clearing your browser data deletes them, and they will not be waiting on another device.

That changes at one specific moment: when you submit the estate and ask us to prepare documents. At that point the answers are sent to us and stored, because we cannot prepare forms from information we don't have. Nothing is sent before you take that step.

What gets stored is what you typed: the name and dates of the person who died, their address and marital status, a description and rough value of each asset and debt, the names and addresses of the heirs, and your own contact details. We do not ask for Social Security numbers, bank account numbers, or card details, and you should not put them in a free-text box.

It is held in a Postgres database run by Supabase, encrypted at rest, reachable only by our server — never directly by a browser. Access to a submitted estate is by a signed link we email you, so the link is the key: treat it like one.

We send you the checklist you asked for, and one email when the service opens in your state. We count how many people asked for each state, to decide what to build next.

We do not sell your address, rent it, or hand it to advertisers. We do not send unrelated marketing.

Four companies, all because they run parts of this service:

Resend delivers our email, so your address passes through them. Vercel hosts this website, so their servers handle requests you make to it, including standard server logs such as IP address. Supabase runs the database holding submitted estates. Google Analytics counts visits to our public pages, so it sees your IP address and which pages you looked at.

Google Analytics is not loaded on the pages that hold your estate — your case page and the link in our emails. Those addresses contain an access token, and we are not handing that to an advertising company. It is switched off there entirely, not merely asked to look away.

Nobody else. If that list changes, this page changes with it.

Write to hello@farvelhq.com and ask us what we hold about you, ask us to correct it, or ask us to delete it. We will do it, and we will not ask why. Every email we send also has an unsubscribe link, which works.

We keep addresses until you ask us to remove them, or until it's clear the service will never open in your state.

A submitted estate is different, because it is a record of work we did for you. Ask us to delete it and we empty everything you told us — the names, the assets, the heirs — and keep only an empty record that the estate existed and was deleted. We keep that so a later system retry cannot quietly restore what you asked us to remove.

This service is not intended for children, and we do not knowingly collect information from anyone under 18.

If we change this page in a way that matters, we will say so in the next email rather than quietly editing it.

Questions: hello@farvelhq.com. Farvel HQ, Las Vegas, Nevada.